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CASE STUDY - HBOS

Data Centre

CHALLENGE

Managing Europe’s largest nancial data

center is no easy feat – couple this with the

fact that this data center (which has

doubled in size over the last two years)

belongs to HBOS plc (Halifax Bank of

Scotland), a renowned nancial institution

that has tens of thousands of assets under

management - and the mission becomes even

more vital.

HBOS provides retail, business and corporate

banking, and insurance and investment

services. Adder’s KVM solutions have

been a key component in managing and

securing HBOS’ two data centers based

in the U.K. The Adder/HBOS relationship

goes back several years. According to Dave

Bevan, HBOS’ Team Leader, Data Center

Management, “By the time KVM solutions

came into the spotlight, we already had

a huge investment in standalone Adder

switches. We needed to protect that

investment. The scale of our operation

made the viability of changing the solution

problematic. Rather than introduce a risk to

our existing systems, we decided to enhance

the deployment we already had. Adder had

both the products and the expertise to

make this happen without introducing the

risks associated with rebuilding our entire

infrastructure.”

SOLUTION

HBOS today deploys over 700 pieces of

Adder equipment – many of which are KVM

switches. Most recently, HBOS has leveraged

Adder’s KVM over IP hardware solution.

With demands from internal IT security

teams, the bank had to reduce the physical

access to the computer suites. “We tried a

couple of the early Adder switches which

showed that a remote KVM solution was the

way forward. The introduction of the little

ADDERLink IP unit was the ‘Eureka’ moment

for us, we’ve been using them ever since.” At

the same time, HBOS also began a cluster-

based model where it banks KVM switches

together to control 128 servers at a time.

However, in the past year, HBOS has moved

to ADDERView CATx switches because it

enables cabinets to accept 24 servers which

are essential in accommodating HBOS’

growth projections.

HBOS has Adder SmartView Pro, SmartView

XPro and ADDERView CATx switches

in place as well as a substantial number

of ADDERLink IP units in use. They are

customized for HBOS use, both at a

rmware level and at a client level. The

whole population is controlled by a web

based front-end which is unique to HBOS.

The customized solution is due in large part

to Adder’s open architecture. Adder was

also able to fulll their request to add extra

security by reprogramming Adder’s rmware.

At the heart of HBOS’ data center

operations is a customized inventory

management system. The system was

specically created to protect the tens of

thousands of assets under management.

The KVM solutions are critical in that they

control remote access to HBOS’ server base.

The access varies depending on who needs

it. Physical presence is impossible to control

once someone’s inside the Data Center

door. A robust set of remote controls is the

preferred option. A remote KVM solution is

ideal as it remains active through the reboot

cycle or in the case of a system crash. These

solutions don’t need a software agent on the

target server and they can be used across a

wide range of operating systems.

RESULT

The Adder KVM over IP solution has enabled

HBOS to leverage remote management

functions and greatly reduce physical access

to the servers. In fact, the company estimates

that over 25,000 hits (or log-ins) to the

KVM over IP system have replaced what

would have been 25,000 physical visits to the

computer rooms.

“We wouldn’t have any commercial advantage

without these remote access systems,”

said Dave Bevan. “The bottom line is cost.”

According to Bevan, “We’ve been able to

protect our investment in Adder equipment

and bring its use in-line with current IT

security requirements. The hidden cost in

any KVM over IP solution is the cost of the

connectivity. The Adder range is quite light

in network trafc; as a result, our current

model uses just a single network port per

1000 servers for management (KVM over IP

requirements, not data connectivity).”

HBOS has plans to continue its partnership

with Adder as it grows. The institution

estimates that it will have approximately

20,000 servers by the year 2008.

QUICK FACTS:

• Approximately 700 pieces of Adder KVM

equipment are deployed within HBOS’s data

centers

• 25,000 remote access computer visits have

replaced 25,000 physical visits, eliminating

security risks

• Over 10,000 servers are controlled through

the KVM over IP system (12,000 active

servers are deployed within the two data

centers)

• HBOS deploys a single network port per

1000 servers for management (KVM over IP

requirements, not data connectivity).

• Adder provides HBOS with 12,300 ports of

KVM over IP connectivity

ABOUT HBOS

HBOS is a major UK company. The Group

provides retail, business and corporate

banking, and insurance and investment

services through its multi-brand strategy in

the UK and internationally. About 72,000

people are employed across the Group.

HBOS has the biggest private shareholder

base in the UK. HBOS is the UK’s largest

mortgage and savings provider and the

number one provider of new investment

products. The Group is one of the UK’s

leading general insurers and has a reputation

for excellence in the provision of business

banking and corporate nance, delivering

innovative funding solutions across a range of

markets.

KVM & IP CONTROL

TECHNOLOGY

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